Fragrant Help and Confidence
We are here to help you select a signature scent, pick a meaningful gift, or track your package. Reach out for a warm guide to your scent journey.
Find Us
Email: hello@scentedbydil.com
Location: The Palazzo, 4th Floor, Lagos
Need a little advice on scent notes? Send a message and let's explore your gifting needs.
Your Questions
What are the shipping fees and delivery times?
Standard shipping takes 3-5 days, while express takes 1-2. Rates are calculated at checkout based on location, with free shipping available on select orders.
Can I return or exchange my fragrance?
We accept returns for unopened, sealed products within 14 days of receipt. If your order arrives damaged, contact us right away for a swift replacement.
How can I find a scent that suits me best?
Look for notes you love like floral or woody. We suggest starting with a discovery set to see how the scent develops on your skin before buying a full bottle.
Can you provide gift wrap services?
Absolutely. We provide luxury gift wrapping and can include a personal, handwritten note to make your gift extra special for your loved ones.
What are the available payment options?
We securely process payments through Paystack, including Mobile Money, bank transfers, and all major cards, ensuring your transaction is safe and smooth.
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